Wright Directions, Inc.

Strategic Planning
"The Gilead Center was pleased to have Dick Wright provide us
with guidance to explore the vision and mission of our company.
In just two sessions, Dick was able to lead us graciously and
deftly to a renewed sense or purpose and vitality for our mission.
Dick's understanding of the health care environment and his years
of experience with hospitals and other health care organizations
was invaluable. I would highly recommend Wright Directions."

"Dick's manner in working with others is patient, yet challenging. He has an excellent understanding of the planning process and aided us in making our plans living documents we use on a regular basis. He has tailored projects to meet our needs and reviewed desired outcomes with us to ensure our satisfaction."

"By helping for many years with board retreats and strategic planning, you have gotten to know us and helped us stay on course."

Management Development
"I was extremely pleased with your individualized approach. Most useful was your discussion of how managers could reinforce the concepts taught."

"Suzanne has offered many workshops at Dominican Center at Marywood over the past several years. She has the capacity to be a teacher, mentor and spiritual guide for many."

"Thanks so much for the wonderful presentation you conducted for nurse managers. I received very positive feedback from everyone."

"Your presentations were extremely well received by our staff."

Team Building
"Dick has been consistently successful in each and every team building assignment he has undertaken for me over the past several years."

"Considering the spread in age and longevity in our organization,
I was pleased with the high level of enthusiastic interest and participation by our closely knit group of ten unique individuals."

"Dick is one of the best listeners I have encountered. He is able
to bring diverse groups to consensus because of his intelligent manner of encouraging comment."

Board Development
"Three hours on a Saturday morning can be a long time. With Dick Wright time flew! This man loves to share ideas and is outstanding at what he does."

"Informative, enjoyable...humor and practical examples were great...I learned a great deal."

"On behalf of the Board of Directors, I offer our sincere thanks for the excellent presentation you provided. The program objectives were indeed met and we appreciated your entertaining style."

"Dick Wright has assisted
   Catholic Charities with two
   separate planning cycles.
   Through Dick's facilitation,
   we crafted Strategic Plans
   that worked for our Agency
   and moved us forward with
   our internal processes. He
   guided our discussions,
   posed challenging questions
   and led us to developing
   plans that were action-
   oriented and achievable.
   Dick also consulted with our
   Management Team through
   a retreat day and was very
   instrumental in helping us
   look at our personal, as well
   as, professional styles. His
   manner is supportive and
   caring. I would recommend
   Dick to organizations that
   want to develop better
   working relationships and
   furthering their planning
   capacities."

   - Kathleen McGowan
     Executive Director
     Catholic Charities

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"It has been a gift to have
   Suzanne Zuercher at our
   retreat center. Her
   understanding of psychology
   and the Enneagram, coupled
   with her understanding of
   spirituality, make her a rare
   find. She is an excellent,
   clear teacher, so positive
   and balanced in her
   approach to life. People are
   always grateful and eager for
   another opportunity to learn
   from Suzanne."

   - Rita Lui, OP
     Director, Racine Dominican
     Retreat Program