"Developing the People Side of Management."

"Dick Wright of Wright Directions has consulted with both the
 Library Board and staff in strategic long-range planning over 
 the past several years. He has worked with the managers in 
 successful team-building exercises and then expanded to the
 various departments within the library. The Board, staff and
 administration have found Dick Wright to be flexible, responsive,
 and professional in the activities he creates and develops for
 the needs of the organization."
 
 - Carol Larson, Director "recently retired" 
   Ela Area Public Library ( web link )

"Suzanne leads by listening and encouraging freedom and 
 creativity. She communicates honestly and directly, helping 
 people identify their perspectives, hopes and strengths."

  - Ronald Hoover, Assistant Principal
   St. Scholastica Academy, Chicago, Illinois    S